Privacy policy

The company responsible for data processing is:

Tameson BV
Torenallee 20
5617BC Eindhoven

[email protected]

 

Phone: +31407505795

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a web page is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call-up, the volume of data transferred and the requesting provider (access data) and documents the call-up. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in a correct presentation of our offer, which are overriding in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. All access data is deleted at the latest seven days after the end of your visit to the site.

1.1 Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on its servers. If you have any questions about our service providers and the basis of our relationship with them, please use the contact method described in this Privacy Policy.

Our service providers are located and/or use servers in the USA and in other countries outside the EU and the EEA. For these countries there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in the following countries for which the European Commission has established by decision an adequate level of data protection: Canada

1.2 Content Delivery Network

For the purpose of a shorter loading time, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g. large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us within the framework of order processing. Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. If you have any questions about our service providers and the basis of our relationship with them, please use the contact method described in this Privacy Policy.

2. Data processing for contract processing and for contacting us

2.1 Data processing for contract handling

For the purpose of contract execution according to Art. 6 para. 1 p. 1 lit. b GDPR, we collect personal data if you voluntarily provide us with this information as part of your order. Mandatory fields are marked as such, since we need the data in these cases compellingly for the contract winding up and we cannot dispatch the order without their indication. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law according to Art. 6 para. 1 p. 1 lit. c GDPR deleted, unless you expressly consent to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.2 Customer account

We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, as in these cases we require the data to open the customer account and you cannot complete the account opening without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you for the purpose of processing the contract and dealing with your enquiries in accordance with Art. 6 para. 1 p. 1 lit. b GDPR. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Contacting

Within the scope of customer communication, we collect data in order to process your enquiries in accordance with Art. 6 para. 1 p. 1 lit. b GDPR if you voluntarily provide us with personal data when contacting us (e.g. via contact form, live chat tool or e-mail). Mandatory fields are marked as such, because in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Zendesk live chat tool

For the purpose of customer communications, we use the live chat tool provided by Zendesk, Inc, 1019 Market Street, San Francisco, CA 94103, USA ("Zendesk"). This serves to protect our legitimate interests in effective and improved customer communication, which prevail in the context of a balancing of interests pursuant to Art. 6 para. 1 p. 1 lit. f GDPR. Zendesk works on our behalf. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Live chat tool WhatsApp

For the purpose of customer communication, we use the live chat tool of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). This serves to protect our legitimate interests in effective and improved customer communication, which prevail in the context of a balancing of interests pursuant to Art. 6 para. 1 p. 1 lit. f GDPR. WhatsApp is acting on our behalf. The phone numbers we store on our mobile device are automatically processed on servers of Whatsapp Inc, 1601 Willow Road, Menlo Park, California 94025, USA. Only telephone numbers of customers who have previously contacted us via WhatsApp and have therefore already accepted WhatsApp's terms of use and data protection are stored. For the USA there is no adequacy decision of the European Commission. Our cooperation is based on standard data protection clauses of the European Commission.

3. Data processing for the purpose of shipment handling

For the performance of the contract pursuant to Art. 6 para. 1 p. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will disclose your personal data on the basis of this consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR your e-mail address and telephone number to the selected shipping service provider, so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent may be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

4. Data processing for the handling of payments

For the processing of payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction handling

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract according to Art. 6 para. 1 p. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider shall apply.
If you have any questions about our payment processing partners and the basis of our relationship with them, please use the contact method described in this Privacy Policy.

4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes

Where applicable, we provide our service providers with additional data, which they use together with the data necessary to process the payment as our processors for the purposes of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of contested payments, accounting support). This is in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR of the protection of our legitimate interests in our protection against fraud or in an efficient payment management, which outweigh our interests in the context of a balancing of interests.

5. Advertising by e-mail, post

5.1 E-mail newsletter without registration and your right to object

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of Section 7 (3) of the German Unfair Competition Act (UWG), to regularly send you offers by e-mail for similar products to those you have already purchased from our range. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the advertising mail, without incurring any costs other than the transmission costs according to the basic rates.

5.2 Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our relationship with them, please use the contact method described in this Privacy Policy.

Our service providers are located and/or use servers in the USA and in other countries outside the EU and the EEA. For these countries there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

5.3 Postal advertising and your right to object

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by letter post. This serves to protect our legitimate interests in an advertising approach to our customers, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.

The advertising mailings are provided within the scope of processing on our behalf by a service provider, to whom we pass on your data for this purpose.

6. Cookies and other technologies

General information

In order to make the visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us to recognise your browser on your next visit (persistent cookies).
We use such technologies which are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). This serves, within the framework of a balancing of interests, overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDPR.

We also use technology to comply with legal obligations to which we are subject (for example, to provide evidence of consent to the processing of your personal data) and for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you consent to the use of the technologies pursuant to Art. 6 para. 1 p. 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies for web analysis and advertising purposes

As far as you have given your consent according to Art. 6 para. 1 p. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the end of the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. For more information on your revocation options, please see the section "Cookies and other technologies". For more information, including the basis of our collaboration with each vendor, please see the individual technologies. If you have any questions about the Providers and the basis of our relationship with them, please use the contact method described in this Privacy Policy.

7.1 Use of Google services for web analysis and advertising purposes

We use the technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), as described below. The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened before being stored on Google servers by activating IP anonymization. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in Google's privacy policy.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this purpose. Your IP address will not be merged with other data from Google. The data processing is carried out on the basis of an agreement on commissioned processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services" . This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google's services. Data sharing with Google under these data sharing settings is based on an additional agreement between data controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimised marketing of our website, we use the so-called User-ID function. This feature allows us to assign a unique, permanent ID to your interaction data for one or more sessions on our websites and thus analyze your user behavior across devices and sessions.

To create and run tests, we also use the Google Analytics Google Optimize extension feature.

For the purpose of web analysis, the Google Analytics Google Signals extension function uses a so-called " Google Signals ". "Cross-device tracking" enabled. If your internet-enabled devices are linked to your Google account and you have activated the "personalised advertising" setting in your Google account, Google can create reports about your usage behaviour (in particular the cross-device user figures), even if you change your terminal device. A processing of personal data by us does not take place in this respect, we only receive statistics generated on the basis of Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics the so-called DoubleClick-Cookie enables a recognition of your browser when visiting other websites. Google will use this information for the purpose of compiling reports on website activity and providing other services relating to website activity.

Google Ads

For advertising purposes in Google search results as well as on third-party websites, the so-called Google Remarketing Cookie is set when you visit our website. This cookie automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information on your use of our website) and by means of a pseudonymous CookieID and on the basis of the pages you visit. Any further data processing will only take place if you have activated the "personalised advertising" setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analytics and event tracking purposes, we use Google Ads Conversion Tracking to measure your subsequent usage patterns when you have arrived at our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, e.g. visit to a website or newsletter registration) may be collected, from which usage profiles are created using pseudonyms.

Google Maps

For the visual presentation of geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits them to Google and subsequently processes them by Google. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protection against misuse of our web forms as well as against spam by automated software (so-called bots) Google reCAPTCHA collects data (IP address, time of visit, browser information as well as information about your use of our website) and carries out an analysis of your use of our website by means of a so-called JavaScript as well as cookies. In addition, other cookies stored by Google services in your browser are evaluated. No personal data is read out or stored from the input fields of the respective form.

Google Fonts

For the uniform presentation of the content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts", transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

7.2 Use of Microsoft services for web analysis and advertising purposes

We use the technologies described below from Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland ("Microsoft"). The data processing is carried out on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR. The information automatically collected by Microsoft technologies about your use of our website is usually transferred to a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and stored there. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. You can find further information on data processing by Microsoft in the Microsoft data protection information.

Microsoft Advertising

For advertising purposes in the Bing, Yahoo and MSN search results as well as on third party websites, the so-called Microsoft Advertising Remarketing Cookie is set when you visit our website. This cookie automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous CookieID and based on the pages you visit.

For website analytics and event tracking purposes, we use Microsoft Advertising Universal Event Tracking (UET) to measure your subsequent usage patterns when you arrive at our website through a Microsoft Advertising ad. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, e.g. visit to a website or newsletter registration) may be collected, from which usage profiles are created using pseudonyms. To the extent that your Internet-enabled devices are linked to your Microsoft account and you have not disabled the "Interest-Based Advertising" setting in your Microsoft account, Microsoft may generate reports about usage patterns (including, without limitation, cross-device usage patterns), even if you change your device. "Cross-Device Tracking. We do not process personal data in this respect; we only receive statistics compiled on the basis of Microsoft UET.

7.3 Use of Facebook services for web analysis and advertising purposes

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which usage profiles are created using pseudonyms. In addition, as part of the so-called extended data matching, information that can be used to identify individuals (e.g. names, e-mail addresses and telephone numbers) is collected and stored in a hashed form for matching purposes. For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables recognition of your browser when you visit other websites by means of a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website use, in particular personalized and group-based advertising.
The information automatically collected by Facebook technologies about your use of our website is generally transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA there is no adequacy decision of the European Commission. If the transfer of data to the USA is our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook's privacy policy.

Facebook Analytics

As part of Facebook Analytics, statistics about visitor activity on our website are created from the data collected about your use of our website using the Facebook Pixel. The data processing is carried out on the basis of an agreement on commissioned processing by Facebook. Their analysis serves the optimal presentation and marketing of our website.

Facebook Ads

Through Facebook Ads, we advertise this website on Facebook as well as other platforms. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise specified in the individual technologies, data processing is carried out on the basis of an agreement between jointly responsible parties pursuant to Art. 26 GDPR. Shared responsibility is limited to the collection of the data and its transfer to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.

Based on statistics about visitor activity on our website generated via Facebook Pixel, we run group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of each target group. In the context of the extended data matching that takes place to determine the respective target group (see above), Facebook acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel remarketing.

Through Facebook Pixel Conversions , we measure your subsequent usage behavior for web analytics and event tracking when you arrived at our website through a Facebook Ads ad. The data processing is carried out on the basis of an agreement on commissioned processing by Facebook.

7.4 Other providers of web analytics and online marketing services

Use of Hotjar for web analysis

For the purpose of website analysis, technologies provided by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta ("Hotjar") automatically collect and store data (IP address, time of visit, device and browser information, and information about your use of our website), which is used to create usage profiles using pseudonyms. Cookies can be used for this purpose. The pseudonymised usage profiles are not combined with personal data about the bearer of the pseudonym without a separate, express consent. Hotjar is acting on our behalf.

8. Social Media

8.1 Social Plugins from Facebook, Twitter, Instagram, Whatsapp

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is called up. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser There you can, for example, click the Like or Share button.

8.2 Our online presence on Facebook, Twitter, Instagram, Youtube, Pinterest, LinkedIn

As far as you have given your consent according to Art. 6 para. 1 p. 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which usage profiles are created using pseudonyms. These may be used, for example, to serve advertisements within and outside the Platforms that are presumed to match your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options in this regard to protect your privacy, please refer to the privacy notices of the providers linked below. If you still need help in this regard, you can contact us.

Facebook is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook fan page is carried out on the basis of an agreement between jointly responsible parties pursuant to Art. 26 GDPR. For more information (Insights data information), click here.

Twitter is a service of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transmitted to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Instagram is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually transmitted to a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA and stored there. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram fan page is carried out on the basis of an agreement between jointly responsible parties pursuant to Art. 26 GDPR. For more information (Insights data information), click here.

YouTube is a service of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

Pinterest is a service of Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is generally transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transmitted to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. For the USA there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified therein;
  • according to Art. 16 GDPR, you have the right to demand the correction of inaccurate or incomplete personal data stored by us without delay;
  • according to Art. 17 GDPR the right to demand the deletion of your personal data stored with us, as far as the further processing is not prohibited
    • to exercise the right to freedom of expression and information;
    • to fulfil a legal obligation;
    • for reasons of public interest, or
    • is necessary for the assertion, exercise or defence of legal claims;
  • according to Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful but you object to its erasure;
    • we no longer need the data, but you require them for the assertion, exercise or defence of legal claims, or
    • You according to Art. 21 GDPR have objected to the processing;
  • according to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

Right of objection

Insofar as we process personal data as explained above in order to protect our legitimate interests which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. Insofar as processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is for the establishment, exercise or defence of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

9.2 contact options

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consent given or objection to a certain use of data, please contact us directly using the contact details in our imprint.