Placing orders is convenient, safe and quick. All orders are sent over a secure SSL connection. You can pay using your preferred payment method (Credit and Debit Cards, Paypal, Sofort, Bank Transfer). Once payment is received, your order will immediately be processed and shipped. Please visit the page payment methods for more information.
Orders that are placed before 16h00 (GMT+2) are shipped the same (business) day from our central warehouse. All our parcels are shipped by our partner UPS. Shipments are handled with great care and are insured against damage and loss. Please note that if you choose the payment method 'bank transfer', the order will be shipped on the day the invoice amount is credited to our account.
Transit times in business days. The indicated time may deviate in remote or difficult-to-reach areas.
All orders are handled with the greatest care. All parcels are well packed and insured against damage or loss. As soon as your order is processed, you will receive a track and trace code to follow your parcel along the route. There are various options for having your package delivered. The order can be done delivered at to your private address, a commercial address or directly atto a UPS Access Point. Below you find more information about the different options.
If you have provided a private address as the delivery address, UPS will make one attempt to deliver the package to you. If you are not present at that moment, your package will be delivered at a UPS Access Point in your area. The driver will leave an InfoNotice in your mailbox with more information about your package. Take this note and a valid proof of identity when you pick up your package at the UPS Access Point. Alternatively, yYou can request a second delivery attempt with UPS My choice.
If you have specified a commercial address as the delivery address, UPS will attempt to deliver several times. In case of failed delivery attempts, UPS will hold your package for a maximum of 5 days at a UPS DC in your area in case of failed delivery attempts. UPS will contact you in these 5 days to schedule a final delivery moment in consultation.
When In many cases it is possible to deliver your order at a UPS Access Point. At the checkout page you can first enter your (delivery) address. If delivery at a UPS Access Point is possible in your area, you can choose a pickup location. This way you can easily collect your parcel at a suitable time. You dont have to be at home at the time of delivery. You will receive track&trace information by email, so you know when your parcel is ready for collection. If you have indicated that you want to collect your package at a UPS Access Point, UPS will send you a message when your package has been delivered to the AccessPoint. Do not forget to bring a valid proof of identity when you pick up your package.
As soon as your order is processed, you will receive a track and trace code from UPS to follow your parcel along the route. You can check the status of the parcel on the UPS website.
Orders with an order size from €100 ex VAT are delivered free of charge. The shipping rate for orders below €100 ex VAT depends on the delivery country. The table below shows the rates for the individual countries. If your country is not listed, please consult our customer support.
|Country||Shipping Rate (ex vat)|
|Czech Republic||€ 5.95|
|San Marino||€ 11.95|
No, this is unfortunately not possible. Tameson.com is an online store and has no brick and mortar store, instead we provide good support and fast delivery of your order.